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| Why Are You Here, Again? |
If I wrote a
manual pertaining to my job, it would go something like this: Hold the shirt up
by the shoulders. With a combination of your index and middle fingers, fold the
creases on the sides of the shirt back, making sure the sleeves don’t poke out.
Lay the shirt forward and fold the crease along the base. Finally, connect the
shoulders of the shirt with the base. Congratulations! You just folded a shirt
according to retail standards, a shirt worthy of being placed amongst
merchandise ready and prime for sale. Now, repeat a few hundred more times.
Maybe more, depending on how well behaved the customers are. You may feel a
sudden ping of anger at the customer beside you, that savage turning your
perfectly folded display into a messy, unorganized mountain of sadness. Maybe
one of their kids decides to kick a soccer ball into the nice stack of jeans
you just folded and sized. But don’t worry; your shift will be over soon. Why are you here, again?
Nine
minutes until close, and a customer asks me for help.
“Could
you get the shirt off of that mannequin for me?”
I
fumble with the plastic woman for several minutes, dislodging her arms, head,
and torso until the shirt wiggles free.
The
customer looks at the shirt and raises her brow. “Oh, this is a medium? I
wanted a large.” She hands me the shirt and walks away. Closing time was seven
minutes ago.
I
begin locking the doors and cleaning the front counters when I overhear a
conversation between the cashier and the customer who has overstayed her
welcome. The customer thoroughly cusses her out due to the lack of large green
shirts the store has in stock. Because she is obligated to, the cashier gives
her name to the customer. The customer leaves with a final “bullshit!” and
slams the door behind her. I’m quick to lock it. The next day, the cashier gets
reported.
Why are you here, again? I ask myself.
I redress the
mannequin I disrobed the night before. I lock both her arms in place and slip
an undershirt and a casual button-up shirt onto her torso. I take her head and
lock it into place on top of the torso. She looks me in the eye with a plastic
smile (she smiles even while decapitated) as do the rest of the mannequins
beside her. There are mannequins of every color and every gender and every
age. There’s even a dog. They all sport
the hottest trends of the season, adorned with featured items and jeans on sale
for 25% off. We call the female mannequins Jenny and the male ones Mike. During
training, my manager told me that the mannequins—and all sales goals and
strategies—cater towards the “average” customer (aka. The Mikes and Jennies of
the world).
My
manager might as well have just said, “Make Jenny feel welcome. Cater to Mike’s
needs. They’re busy and have children. They have no time to shop. Get them in
and out of the store with as much merchandise as quickly as possible. This is
your job. They’re too busy with their own.”
No
one pays the mannequins any attention. Customers are far too busy for such
things, except for the occasional toddler who gets curious and pets the dog or
a customer who only wants the shirt off their backs. Jenny and Mike are merely
means to an end—assembled, stripped, sales made. Why am I here, again?
Do what you love, is a phrase often
heard. It seems that the human race had this concept figured out way before it
became truly relevant in the modern era. Confucius even knew this. To do work
that one hated was to go against the universe; that is, wasting energy on a
fruitless endeavor was considered shameful. Inversely, to do what one loves is
keeping balance within the flow of the cosmos, projecting positive, creative
energy towards the heavens. Such a way of life was rewarding and spiritually
beneficial. This is what I’d like to believe, if it weren’t for this lady
yelling in my face. The credit card terminal is broken. I tell her I’ll print a
receipt out for her to sign. However, I notice an error; I accidentally charged
her for two things. I tell her I’ll fix it right away, but this does little to
calm the berserk soccer mom. I hand her the pen, and she signs the corrected
receipt.
“At
least something works here.” She
grabs the bag from my hand and storms out of the door.
I
abandon my duties on the spot, grab the dog mannequin, and chase after the
woman. She doesn’t notice. Now’s my chance to strike. I smash her on the back
of the head with the smiling plastic collie and loose a victory roar for all to
hear in the parking lot. This is how it went in my head, anyway. I call for the
next person in line. I scan their items, and the rapid beeps of each item being
scanned slowly sends me back into my own mind. I was talking about Confucius or
something, right? Why am I here again?
Why am I here, again? I would like to
think that there’s another way. Some way out of this cycle. Get a job, graduate
high school, get an internship, graduate college, get a “real” job, support
yourself, get married, have kids, support your family, be trapped. I’m not so
sure. While I fold shirt after shirt after shirt, I sometimes catch myself
daydreaming of quitting my job. Go out. Live on a whim. Go wherever fate takes
me. Hell, maybe backpack through Europe or climb a mountain or some other kind
of self-discovery cliché. But I’m scared. Will I be able to find another job? What
if I’m not successful? Fear blocks us from everything we could ever possibly
want in the world—but I don’t think I can conquer it. I don’t think anyone
fully can. Doubt and fear will always be present, but why? What are we (what am
I) so afraid of? What is the driving force that prevents people from quitting
their jobs and living? Money. Safety. Security. Comfort. I stand in the middle
of the threshold between the door and the mannequins. Sunlight leaks through
the glass doors. Jenny and Mike stand on the other side of me, accumulating
dust. The exit is there.
-Your Obsessive Chronicler,
-Your Obsessive Chronicler,
Ryan

hilarious observations! There's nothing like working with the public to get you questioning the meaning of life. And what is it about a retail setting that causes people to lose their humanity? I love your writing and your blog!
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